Retro Detailing LLC
Last updated: April 14, 2026

Retro Detailing LLC (“we,” “us,” or “our”) operates retrodetailing.com and provides automotive detailing, window tinting, ceramic coating, and paint protection film services in Bowling Green, Ohio and the surrounding area. This Privacy Policy explains what information we collect, how we use it, and your rights regarding that information.

By using our website, submitting a booking or consultation request, or contacting us, you agree to the practices described in this policy.

Information We Collect

Information You Provide Directly

When you request a quote, book a service, complete a consultation form, or contact us, we may collect:

• Your name, email address, and phone number
• Your vehicle information, including year, make, model, and color
• The services you are interested in or have scheduled
• Your preferred appointment dates and times
• Any notes or special requests you include with your inquiry

Information Collected Automatically

When you visit our website, we automatically collect certain technical information, including:

• Your IP address and general location
• Browser type and version
• Pages visited and time spent on each page
• The source that referred you to our site (e.g., Google search, social media)
• Device type (desktop, mobile, tablet)

Payment Information

Payments for services are processed through UrPay, a third-party payment processor. We do not collect, store, or have access to your credit card or banking information. Please review UrPay’s privacy policy for details on how your payment data is handled.

How We Use Your Information

We use the information we collect to:

• Schedule and confirm your appointments
• Communicate with you about your vehicle and the services being performed
• Send booking confirmations and appointment reminders
• Follow up after your service(s) to request a review or ask about your experience
• Send occasional promotional emails about services, offers, or updates (you may opt out at any time)
• Respond to your questions and service inquiries
• Improve our website and understand how visitors find and use it
• Comply with legal obligations

Tools and Third-Party Services We Use

We use the following third-party platforms to operate our business. Each has its own privacy policy governing how your data is handled on their end.

Scheduling and CRM – Urable

We use Urable to manage bookings, customer records, and service history. When you book an appointment or submit a consultation form, your information is stored in Urable.

Email Marketing – Brevo

We use Brevo (formerly Sendinblue) to send booking confirmations, appointment follow-ups, review requests, and occasional marketing emails. If you have done business with us or submitted an inquiry, you may receive emails from us through this platform. You can unsubscribe at any time using the link in any email we send.

Website Analytics – Google Analytics (GA4)

We use Google Analytics to understand how visitors interact with our website. This includes data on pages visited, session duration, traffic sources, and general location. Google Analytics uses cookies to collect this information. You can opt out of Google Analytics tracking by using the Google Analytics Opt-Out Browser Add-on.

Advertising – Google Ads and Google Local Services Ads

We run ads through Google Ads and Google Local Services Ads (LSA). These platforms use cookies and tracking technologies to serve ads to people who have visited our site or searched for related services. If you submit a lead through a Google LSA form or ad, your contact information is shared with us through Google’s platform.

We also use remarketing, which allows Google to show our ads to people who have previously visited retrodetailing.com. You can manage your ad preferences through Google’s Ad Settings at adssettings.google.com.

Cookies

Our website uses cookies – small text files stored on your device – to support site functionality and analytics. You can set your browser to refuse cookies or alert you when cookies are being sent. Some features of our site may not function properly if cookies are disabled.

The main types of cookies we use:

• Essential cookies: Required for the site to function properly.
• Analytics cookies: Used by Google Analytics to understand site traffic and user behavior.
• Advertising cookies: Used by Google Ads to measure ad performance and enable remarketing.

Text Message Communication

We may contact you by text message for appointment confirmations, reminders, or follow-ups if you have provided your phone number. You can opt out of text messages by replying STOP at any time.

How We Share Your Information

We do not sell your personal information. We share your information only in the following limited circumstances:

• With service providers who help us operate our business (Urable, Brevo, Jotform, Google), each bound by their own privacy terms
• With UrPay solely to process your payment
• When required by law, such as in response to a valid legal request or court order
• To protect the safety, rights, or property of Retro Detailing LLC or others

Data Retention

We retain your information for as long as necessary to provide services, maintain business records, and comply with legal obligations. Customer and vehicle records are kept as part of our ongoing service history. You may request deletion of your information at any time by contacting us directly.

Children’s Privacy

Our website and services are not directed at anyone under the age of 16. We do not knowingly collect personal information from children. If you believe a child has submitted information to us, please contact us, and we will remove it promptly.

Your Rights and Choices

You have the right to:

• Request access to the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your information, subject to any legal retention requirements
• Opt out of marketing emails using the unsubscribe link in any email we send
• Opt out of text messages by replying STOP
• Manage Google ad preferences at adssettings.google.com

Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will post the revised version on this page and update the “Last updated” date at the top. We encourage you to review this policy periodically.

Contact Us

If you have questions about this Privacy Policy or how your information is handled, you can reach us at:

• Email: info@retrodetailing.com
• Phone: (419) 819-4102
• Mail: 540 S. Maple St., Bowling Green, OH 43402
• Website: retrodetailing.com